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How to Choose an Electronic Document Management System: A Guide for Businesses

If you are planning to implement an electronic document management system (EDMS) but don't know where to start, this post is for you. We have prepared a few simple steps to help you make the right choice and not overlook important details.

3 min.

10.06.2024

878

Gulzat Temirbayeva

Digital marketing manager

1. Define Your Company's Needs

Before you start searching for an EDMS, it is important to determine what tasks it should solve. Here are some key questions to answer:

- What types of documents will be processed?

- What volume of document flow is expected?

- Which departments of the company will use the system?

- What specific features are necessary (e.g., integration with other systems, mobile device support, electronic signature)?


2. Compare Supplier Competencies

The choice of an EDMS should be based on the competencies of the supplier's team. Here are some key factors that may be important:

Website quality: A well-structured website with sections dedicated to services and completed projects indicates the seriousness of the company.

Manufacturer or vendor: Find out if the company develops the EDMS in-house or only sells it. Developers of their own product are usually more competent and invested in the success of the project.

Specialization: Ensure that the company has experience specifically in your field. A narrow specialization indicates high competence.

3. Evaluate Usability

The simplicity and intuitiveness of the interface are important for successful use of the system. Training employees to work with the system should be minimal. It is recommended to try a demo version or a trial period to assess the usability of the system.

4. Research Reviews and Recommendations from Other Users

Inquire about which EDMS are used by companies in your sector, what their impressions are, and what problems they face. This will help you make an informed choice.

5. Analyze System Security

The EDMS should provide a high level of data security. Important aspects include:

- Data encryption: using modern encryption methods to protect information.

- Electronic signature: support for electronic signatures to confirm the authenticity of documents.

- Backup: regular data backups to protect against loss.

6. Evaluate Cost

The cost of an EDMS can vary depending on functionality and the scale of the company. Compare the costs of purchasing and implementing the system with current expenses for maintaining paper document flow. Modern solutions often operate on a SaaS (Software as a Service) model, which reduces support costs.

Choosing an electronic document management system is an important step towards improving business processes and increasing the efficiency of the company. By following our recommendations, you will be able to select a reliable partner and a successful solution for your business.

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