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Implementation of Documentolog EDS at LLP "Almaty Heat Networks"

Our company continues to implement solutions based on the Documentolog platform in various Kazakhstani companies, and we would like to share another success story - the implementation of Documentolog EDS at LLP "Almaty Heat Networks"!

3 min.

31.05.2013

381

Gulzat Temirbayeva

Digital marketing manager

Our company continues to implement solutions based on the Documentolog platform in various Kazakhstani companies, and we would like to share another success story - the implementation ofDocumentolog EDS at LLP "Almaty Heat Networks"!

LLP "Almaty Heat Networks" is one of the key components of the heat energy complex in Almaty. Every day, the employees of this enterprise faced various challenges in the company's operations, namely:

  • paper documents got mixed up and were lost;
  • the utility payment system experienced failures (for example, the payment went through at the bank, but was not recorded by the company or was recorded incorrectly);
  • paper documents were stored in different locations, making them difficult to find and creating overlaps in the workflow.

In light of these issues, the company's management faced the tasks of automating business processes and implementing an electronic document management system in the enterprise. The most important factors in choosing a solution were:

  • optimal cost;
  • speed of implementation;
  • flexibility in adapting the system to the company's individual tasks;
  • the possibility of web access to EDS functions from local and external networks to organize geographically distributed work;
  • a full-fledged mail interface;
  • the ability to notify users via SMS;
  • the ability to access the system from mobile devices.

The Documentolog EDS solution fully met these requirements, and therefore won the competition for the installation of electronic document management in Kazakhstan, announced by the customer.

As a result of the implementation of Documentolog EDS, the following business processes were fully automated:

  1. Official document management. All types of documents are now created, searched, and processed several times faster, and access to them is achieved with just a few clicks. Even a paper version of a document can be scanned, stored, and retrieved at any necessary moment.
  2. Accounting for strict reporting forms, orders, directives, instructions, outgoing letters, acts, etc. From now on, the loss of documents is eliminated, as all of them are stored on special servers in data centers with a high level of protection against hacking and damage to media.
  3. Execution of citizens' applications. Each request is now recorded in the electronic document management system and sent along pre-defined routes. Thus, company employees receive information about the problem faster and take measures to resolve it more quickly.

As a result, the implementation of Documentolog EDS led to a significant increase in the operational efficiency of interaction between the company's structural divisions, a reduction in time spent on creating, coordinating, and signing documents, reliable accounting and storage of documents, and improved performance discipline.

You can read the feedback left by LLP "Almaty Heat Networks" here.

Documentolog EDS is a simple, accessible, and effective solution for automating business processes and document management in a company. You can try it out for free.

We would also like to note that until December 31, 2015, the implementation of Documentolog EDS is being carried out completely free of charge!

Automate your document management with Documentolog EDS!

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