Implementation of Documentolog EDS at JSC "Kaskor Transservice"

Our company continues to implement solutions based on the Documentolog platform in various Kazakhstani companies. Today we will share another success story - the implementation of Documentolog EDS at JSC "Kaskor Transservice"!

JSC "Kaskor Transservice" is one of the largest railway enterprises in Western Kazakhstan, serving over a thousand shippers and consignees daily. The main activities of JSC "Kaskor Transservice" include:

• transportation of goods by rail on its own railway tracks for enterprises and organizations in the city of Aktau, as well as
• transportation of transit cargo passing through the Aktau International Sea Trade Port;
• repair and construction of railway tracks;
• repair and maintenance of rolling stock.

Serving such a wide customer base involves daily processing of a huge amount of incoming, outgoing, and internal correspondence. In 2009, the volume of document flow at JSC "Kaskor Transservice" reached a critical level, which in turn led to difficulties in the workflow such as:

• loss, damage, and confusion of accompanying and accounting documentation for cargo (invoices, customs declarations, etc.), which created delays on transport lines and slowed down the delivery of goods to their destination;
• finding the necessary documents for current requests took a lot of time, as all of them were stored in paper form, and there was no unified electronic repository of corporate information in the company;
• business processes within the company were not optimized; there was no effective system for routing and distributing documents to the necessary employees in the organization, which also led to significant time losses;

To effectively address the above problems, the management of JSC "Kaskor Transservice" decided to implement a modern electronic document management system at the enterprise. After reviewing more than 15 potential EDS suppliers, the management of JSC "Kaskor Transservice" chose the company Newinttech with the Documentolog EDS solution, as it fully met priority criteria such as:

• low cost of ownership;
• shortest implementation time;
• ease of system support.

Thanks to the successful implementation of Documentolog EDS into the workflows of JSC "Kaskor Transservice", the following results were achieved:

• a unified repository for corporate documentation was implemented with access available via the Internet from anywhere in the world 24/7; now cases of loss, damage, or confusion of documents have been reduced to an absolute minimum;
• thanks to the same repository, the speed of document retrieval for current requests has been reduced to just a few mouse clicks;
• there was a complete transition to electronic document management, as well as routing and automation of the document flow of the organization and its business processes, which allowed for the organization and significant acceleration of the processing of internal and external correspondence (memos, orders, directives, contracts, etc.)
• a simple and effective system for delegating authority and tasks within the company was implemented;

During the implementation of Documentolog EDS, the management of JSC "Kaskor Transservice" recognized our company as reliable and responsible partners in the field of information technology, and our specialists as competent masters of their craft! 

The full review from the management of JSC "Kaskor Transservice" can be read here.

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