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Customer Loyalty Level to Documentolog EDS Exceeded 50% in the First Half of 2022
The survey revealed that over 42% of respondents have been using the system for 1 to 3 years. More than 76% of those surveyed noted that working became much more efficient after the implementation of Documentolog EDS.
3 min.
17.07.2022
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Since last year, we have been periodically measuring NPS (Net Promoter Score) in the Documentolog system. NPS allows us to assess customer satisfaction with the product and their willingness to recommend it to others.
>To determine the current NPS, a survey was conducted among 270 companies, involving 1500 respondents.
>The survey showed that over 42% of respondents have been using the system for 1 to 3 years.
More than 76% of those surveyed noted that working became much more efficient after the implementation of Documentolog EDS.
>The overall NPS score in 2022 was 50.64%, meaning that more than half of our clients are satisfied with the product and are willing to recommend it. For reference, the NPS in the previous year was 48.6%.
>The survey provided valuable suggestions and feedback on our solutions and services (over 292 valuable comments). We will conduct further analysis of the comments and take ideas for development.
>The next step is to launch NPS in the Doculite service.
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23.02.2026
UNICEF Zhastary — a Digital Platform for the Youth of Kazakhstan
Documentolog, in partnership with UNICEF, has launched UNICEF Zhastary, a unified digital ecosystem designed for young people in Kazakhstan under the age of 35. The project was implemented within the framework of a memorandum of cooperation and aims to create a transparent, accessible, and scalable environment for youth engagement in the country’s social agenda.
17.02.2026
d8n.ai официально доступен клиентам Documentolog
Сегодня мы запускаем новый этап развития экосистемы Documentolog — d8n.ai стал официально доступен для наших клиентов. И это не просто новая функция — это новый уровень работы с документами, задачами и коммуникациями.
10.02.2026
Strengthening Compliance with Labor Legislation in 2026: What Kazakhstan Employers Need to Know
In 2026, Kazakhstan is strengthening control over compliance with labor legislation. One of the key regulatory instruments is the Unified System for Recording Employment Contracts (USREC), operating on the enbek.kz platform. Government authorities are moving toward stricter administration: from March 2026, administrative liability will be introduced for violations of the procedure for entering information on employment contracts into the USREC. This means employers must proactively establish correct processes for registering and maintaining HR documentation to avoid fines and legal risks.
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AI.Sulu
25.02.2026 13:11
👋 Здравствуйте! Я Ai.Sulu, ИИ-ассистент Documentolog. Помогу подключиться к тарифу, разобраться в возможностях платформы или автоматизировать процессы. Что вас интересует?