Working with contracts
Electronic employment contracts
Electronic certificates of completed work
Integrations
International EDI
Documentolog AppOpen in the app
Opportunities
About us
Resources
Customer Loyalty Level to Documentolog EDS Exceeded 50% in the First Half of 2022
The survey revealed that over 42% of respondents have been using the system for 1 to 3 years. More than 76% of those surveyed noted that working became much more efficient after the implementation of Documentolog EDS.
3 min.
17.07.2022
300
>
Since last year, we have been periodically measuring NPS (Net Promoter Score) in the Documentolog system. NPS allows us to assess customer satisfaction with the product and their willingness to recommend it to others.
>To determine the current NPS, a survey was conducted among 270 companies, involving 1500 respondents.
>The survey showed that over 42% of respondents have been using the system for 1 to 3 years.
More than 76% of those surveyed noted that working became much more efficient after the implementation of Documentolog EDS.
>The overall NPS score in 2022 was 50.64%, meaning that more than half of our clients are satisfied with the product and are willing to recommend it. For reference, the NPS in the previous year was 48.6%.
>The survey provided valuable suggestions and feedback on our solutions and services (over 292 valuable comments). We will conduct further analysis of the comments and take ideas for development.
>The next step is to launch NPS in the Doculite service.
Share the link on social media:
Read more
25.08.2025
KASE and the Clearing Center Choose Documentolog to Digitalize Business Processes
Since July 2025, the Kazakhstan Stock Exchange (KASE) and its subsidiary, the KASE Clearing Center, have been using the Documentolog electronic document management system (EDMS).
25.08.2025
Documentolog holds open press conference on the regulation of the electronic document management market
Today in Almaty, Documentolog held an open press conference dedicated to the recent publication of the Agency for Protection and Development of Competition (APDC).
22.08.2025
New Feature in Documentolog Business: Hundreds of Contracts in Minutes
No more routine — only business.