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Who is Behind Documentolog? Ayaz Zhakabaev
Continuing the series of interviews "Who is Behind Documentolog?" we introduce you to the Head of Customer Service and Support Department - Ayaz Zhakabaev.
3 min.
12.06.2022
542
Continuing the series of interviews "Who is Behind Documentolog?" we introduce you to the Head of Customer Service and Support Department - Ayaz Zhakabaev.
Ayaz has been working in the field of customer service quality development and contact centers for over 10 years. He joined the Documentolog team with a wealth of knowledge and experience in implementing service standards and quality control tools. Under his leadership, the company has implemented tools such as CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) along with other significant projects.In his interview, Ayaz talked about how he entered the service and contact center industry, what makes Documentolog's Support Service unique, and what has been done to improve the quality of service for our clients.Full text of the interviewShare the link on social media:
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09.01.2026
Documentolog has launched an integration with the Integrated Information System “Public Service Center 2.0” for the automatic registration of Vehicle Sale and Purchase Agreements.
Documentolog continues to expand its ecosystem of digitally legally binding services. A new feature is now available on the platform — automatic registration of vehicle sale and purchase agreements in the Integrated Information System “Public Service Center 2.0,”.
31.12.2025
Notification of Price Change
Dear users! We inform you that from January 1, 2026, the company will update its pricing policy.
25.12.2025
Halyk Bank and Documentolog announce a strategic partnership in the digitalization of business services
Halyk Bank and Documentolog announced a strategic partnership, within which a joint digital service is launched for the corporate segment. The solution creates a unified digital space, allowing businesses to work with documents, applications, and banking services in the format of "one window."